Actimel Terms and Conditions

 

This website is operated by Danone Ltd (“we” or “us”). Access to and use of this website is subject to the following terms and conditions, any specific terms and conditions applicable to the use of particular area of the website and all applicable laws. By using this website, you agree to these terms and conditions, and by using additional areas of this website, you agree to be bound by the terms and conditions of use of those areas; if you do not agree to these terms and conditions, please do not use this website

Changes to terms and conditions

We may at any time change these terms and conditions and you should visit this web page to be aware of the current terms and conditions from time to time. Should you continue to use this website after such changes have been made you are deemed to agree to those changes.

Links to other websites

We may provide links to other third party websites. These links are agreed with the concerned websites whenever we consider that this would be appropriate given the contents of those websites and the services offered. We are not responsible for the content of those websites and accept no liability in any way for any loss suffered by you in relation to your use of those websites. Such other websites will be subject to separate terms, which should be read before you use those websites.

Our intellectual property rights

Access to this website grants you the right to use it for personal, non-commercial use only. All rights, title, and interest in and to all aspects of this website, including trademarks and copyright, remain our sole property, the property of our affiliated companies or our licensors. The copying, modification or distribution of the contents of this website without our written permission is strictly prohibited. For the avoidance of doubt the copying of text, photographs, documents, trademarks, logos or other branding contained on this website is expressly forbidden.

By accepting these terms and conditions and in return for your registration and use of this website, you grant us a royalty free use your content, including data, images and text but excluding any personally identifying information, for all purposes in all media globally for the full lifetime of any applicable intellectual property right. This will not prejudice your rights under our Privacy Policy.

Your use of the website

If you are a registered user of this website you agree to inform us immediately if at any time you believe that your user name and password may be being used by unauthorised persons. We will store any information that you provide to us through this website in accordance with our Privacy Policy. We agree to keep your information confidential, as well as any other matter which is either indicated by you as being confidential or which is clearly of a confidential nature. You agree to take full responsibility for the backup of any files and data that you provide to us. You agree not to post or transmit any unlawful, threatening, libellous, defamatory, obscene, pornographic, or indecent material, or any material that could constitute or encourage conduct that would be considered a criminal offence or violate any applicable laws or regulations. We reserve the right to remove any such material from this website. You also agree not to transmit any viruses or other harmful components to this website.

You confirm that any information or other materials provided by you to us will not infringe the intellectual property rights of any third party and will not violate the laws or regulations of any country which may have jurisdiction over such use. You agree to give us prompt notice of any claim made against you for infringement of copyright in connection with your use of this website.

Liability

Whilst we endeavour to ensure that the information on this website is correct, we do not warrant the accuracy or completeness of such material. We do not warrant that this website or the server that makes it available are free of viruses or other harmful components and you assume the entire cost of all necessary servicing, repair, or correction of your computer systems.

Neither we nor any of our affiliates shall be liable for any direct, indirect, special or consequential loss (including third party claims, loss of profits, revenue or goodwill) suffered by you or any third party arising in relation to your use of this website. Nothing in these terms and conditions is to be interpreted as an attempt to limit or exclude our liability for any personal injury resulting from our negligence and, if you are a consumer, nothing we say affects your statutory rights.

These terms and conditions are governed by English law. By accessing and using this site, you agree that any dispute will resolved exclusively by the English courts.

Posting comments

When posting your comments please remember that

You only have 500 characters to let everyone know what you think, so keep your post as clear and concise as possible.

When you post your comment everyone accessing the site will be able to see your comment, your first name and the date you posted it.

There is a web etiquette for posting – so try not to use all CAPS to avoid appearing to shout, for example.

We will delete any posts containing inappropriate language. Abusive, offensive, obscene or libelous comments of any sort will be deleted without notice. If you are concerned about any post, please report it to us.

We cannot publish posts that refer to other companies or products and therefore these posts will be deleted.

You should not publish your own or anyone else’s contact details in a comment, this includes email addresses, telephone numbers and postal addresses.

Your posts should be your own opinion and should not repeat or copy and paste content from other websites.

Neither Actimel nor Danone are responsible for the content of any of the posts. The comments are entirely the views of the authors.

Your posts will not be edited, therefore any posts that fail to meet these guidelines in any way, however small, will be deleted.

By posting you consent to us using some or all of your post in future marketing communications free of charge.

© 2023 Danone Ltd

Registration Number 1769822 England

Registered Office: 6th floor Building 7 Chiswick Park 566  Chiswick High

Road London W4 5YG

ACTIMEL X MINECRAFT COMPETITION TERMS AND CONDITIONS

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of the Terms and Conditions and by participating all entrants will be deemed to have accepted and be bound by these Terms and Conditions and by the decision of the Promoter, which is final in all matters relating to the promotion. Please retain a copy for your information.

PROMOTER:

Nutricia Limited t/a Danone UK whose registered office is Newmarket Avenue, Whitehorse Business Park, Trowbridge, Wiltshire BA14 0XQ. (Please do not send entries or any enquiries to this address.)

 

WHO MAY ENTER:

1. The Promotion is open to residents of the United Kingdom (UK) and the Republic of Ireland (ROI) only, who are 18 years old or over.

2. With the exception of employees and the immediate families and agents of Nutricia Limited t/a Danone UK or any of its subsidiary of affiliated companies, members of the immediate families or households of such employees, and anyone otherwise connected with the operation or fulfilment of the Promotion.

 

HOW TO ENTER:

3. Purchase is necessary to enter this Promotion; access to the internet, a valid email address) and registration is required.

4. To enter the Promotion, entrants must scan the QR code from a promotional Actimel Minecraft bottle (there are 14 different QR codes), open the Webapp and go on and tap to open the chest to reveal instantly if they have won a prize.

5. On scanning their 6th unique QR code from a promotional Actimel Minecraft bottle, the entrant will be awarded a 25-digit Minecraft Character creator item code (a Diamond studded Crown) for their Minecraft avatar, to be redeemed at Minecraft.net/redeem.

6. Contact details including first name, last name, email address and confirmation of being 18 years or older are required to create an account to enter.

7. Participating Actimel 4-packs included are:

a) Actimel Kids Strawberry and Banana

b) Actimel Kids Peach 

8. A person whose name is identified on the mode of entry (“Entrant”) must be ordinarily resident in and visiting the Promotion microsite from an eligible and participating country (which comprises the United Kingdom or the Republic of Ireland). Region, country, and IP address blocking is enforced for anyone trying to access the Promotion microsite outside of these countries.

9. Maximum of one (1) entry per person, per email address, per day across the  Promotional Period. Anyone found trying to circumvent this condition by using alternative details will be disqualified. No bulk, consumer group or third-party entries will be accepted. Promoter believes in responsible consumption of its products and does not endorse the purchasing of more product than can reasonably be used or consumed in order to participate in this Promotion.

10. Maximum of One (1) Character creator item code per email address and per participant for the full duration of the campaign.

 

PROMOTION Period:

11. The Promotion Period: runs from 00:01 (GMT) on the 1st December 2025 (the opening date) until 23:59 (BST) on the 30th June 2026 (the closing date).  

 

WINNER SELECTION AND NOTIFICATION:


12. Prize: Five-hundred (500) prizes available to be won instantly during the Promotion Period.

13. Entrants who provide valid details and/or answer a question when creating an account, will be deemed as an eligible entrant. These are as follows:

a) First Name

b) Last Name

c) Email Address (email verification is enforced for creating an account, consumers MUST complete email address verification step before continuing)

d) Password

e) Answered the ‘is this your first Actimel Kids purchase?’ question

14. If no one enters during a pre-allocated winning moment, then the next entrant on that day will win the prize.

15. If there are no entries on a complete day during the promotional period, prizes will queue and roll over to the next day/winning moment, up until the promotion closing date, awaiting the time an entrant enterd and the prizes are won.

16. All prizes are guaranteed to be won provided there are an adequate number of entries to exceed the quantity of prizes.

17. Winners will be chosen instantly at random from all complete, accurate and eligible, properly submitted entries received before the end of the Promotional closing time.

18. Entrants will be notified immediately whether they have won on the instant win reveal landing page and will be required to provide or confirm their contact and delivery details.

19. In the event that a winner was unabe to provide or confirm their contact and delivery details after being allocated a winning moment, the winner will be contacted by email within one (1) day of their allocation, using the email address provided by the winner at the time of creating their account. This will be the winners prize claim reminder email. Any failure by the Promoter to notify the winner within this timeframe shall not give rise to any claim by the winners against the Promoter.

20. Winners are required to submit their prize claim within a 7 day period, from the date on which the winner received their ‘winner’ in-page notification during entry, or winner prize claim reminder email.

21. If a prize claim is being made through the prize claim reminder email, the winners claim must be submitted through the provided URL within the reminder email. Any failure to do this by the winner, or failure to complete a prize claim within 6 days of receiving the prize claim reminder email, shall not give rise to any claim by the winners against the Promoter of possible loss of prize allocation.

22. The Promoter reserves the right to select an alternative winner that collects a bottle on the webapp, with the originally selected winner forfeiting their right to the prize.

23. Where the prize is physical, it will be posted to the winner to the postal address they provide via the winner claim form.

24. The winners of physical prizes should allow 28 days for delivery of this prize by Royal Mail or equivalent courier service from the date of the Prize Draw.

25. Prizes will be dispatched to the postal address provided by the winners.

26. It is the responsibility of the entrant to provide correct, up-to-date details when entering the promotion and on acceptance of their prize. Any prizes returned to sender or not delivered due to inaccurate details provided will be considered unwanted and the prize will be lost. The Promoter will not be liable for non-delivery of a prize caused by the provision of wrong information, postal disputes or other causes beyond the Promoter’s control.

27. The Promoter reserves the right to substitute the prizes (or any part of the prizes) for a prize or prizes of equivalent or greater monetary value if this is necessary in the reasonable opinion of the Promoter. There is no cash alternative to the prizes (or any part of the prizes) and unless the Promoter agrees otherwise in writing, the prize is non-refundable and non-transferable.

28. Third party terms and conditions apply to parts of the prize where applicable.

29. Details of the prize winners’ names will be available for three months after the close of this Promotion by writing to the Promoter at the address set out above and stating the name and date of the Promotion. We reserve the right to refuse any or all such requests. Should a winner object to their information being made available or request that disclosure be limited in scope they should write to the Promoter at the address set out above. We may nevertheless disclose the information to the relevant Advertising Standards Authority if required to do so.

30. All eligible entrants who scan 6 unique QR codes from promotional Actimel Minecraft bottles will receive 1 Minecraft Character creator item code for a Diamond studded Crown for their Minecraft avatar in the form of a 25-digit code, to be redeemed at Minecraft.net/redeem. Limit 1 per person/account.

31. Eligible entrants will recieve 1 Character creator item code via on screen messaging and be emailed the code to the email address they used to create their account.

How to redeem the Character creator item code:

a) Visit Minecraft.net/redeem

b) Enter the 5x5 (25-digit) code (provided on screen or from the email they receive

c) Signing in to an active Microsoft account is required to redeem. New customers can create a free account!

d) Confirm to apply the item to your account

32. The deadline to obtain the Character creator item code via the webapp will be June 30th 2026.

33. The deadline to redeem the Character creator item code on the Microsoft website is July 31st 2026.

 

PRIZE DETAILS:

34. There are five hundred (500) prizes in total available to be won. These are as follows:

Prize Type

Prize description


Qty

1

Minecraft Figure Assortment (Please note we cannot guarantee which Minecraft Figure you will receive, selected at random.)

50

2

Minecraft Basic 8-in Pig Plush

150
3

Minecraft Basic Enderman 8-in Plush

50

4

Minecraft Mini Mode Rise Of The Warden Playset, 2 Minis, Steve & Warden Figures & Dlc Code

56

5

Minecraft Basic 8-in Steve Plush

114

6

Minecraft Basic 8-in Creeper Plush

36

7

Minecraft Mob Head Minis Panda Playhouse Playset

44

  TOTAL 500

Winners will receive all physical prizes via post.

35. By participating in the Promotion, entrants agree that the prize is awarded on an "as is" basis, and that neither the promoter nor any of its subsidiary or affiliated companies, make any representations or warranties of any nature with respect to the prize.

 

 

LIABILITY:

36. The Promoter does not exclude or limit its liability for any matter for which it would be illegal to exclude or attempt to exclude liability, including for death or personal injury caused by its negligence, or for fraud or fraudulent misrepresentation. The Promoter accepts full liability for these matters and any other matters for which it cannot, under English law, exclude or limit its liability. References to the "Promoter" include all associated companies, agents, or third parties involved in the Promotion.

37.  Subject to the above, the Promoter will not be liable for:

a) Any cancellation, modification, or postponement of the Promotion due to events beyond the Promoter’s reasonable control;

b) Changes to prizes or their availability;

c) Issues related to the dispatch or delivery of prizes (e.g., prizes not reaching the winner due to incorrect delivery information or postal delays);

d) Any costs, taxes, fees, or other expenses related to the prizes that winners may need to cover;

e) Acts or omissions of any third-party suppliers involved in the Promotion. The Promoter does not accept responsibility for network, computer, hardware, or software failure of any kind, which may affect the sending, receipt, or processing of your entry.

38. The Promoter is not responsible for any technical, network, hardware, or software failures that may affect the sending, receipt, or processing of entries.

39. If the Promotion is disrupted or unable to run as planned due to events beyond the Promoter's control, including but not limited to computer viruses, technical failures, or tampering, the Promoter reserves the right to cancel, terminate, modify, or suspend the Promotion, or to disqualify any affected entries, subject to applicable law.

40. The Promoter’s decision is final and binding in all respects on all entrants. Any correspondence entered into is at the discretion of the Promoter. Entries that do not comply in full with these terms and conditions will be disqualified. Incomplete entries will be disqualified and will not be counted. The Promoter is not obligated to inform the entrants who have entered such entries of such disqualification.

41. Entries made through agents, third parties, or automated means will be disqualified. Incomplete, illegible, or fraudulent entries will not be counted. If it is found that an entrant has used software or any other automated method to repeatedly enter, that entrant will be disqualified, and any awarded prize will be void.

42. The Promoter reserves the right to verify the validity of entries and entrants. If the Promoter suspects that an entrant has engaged in cheating, deception, or fraudulent conduct, the Promoter reserves the right to disqualify that entrant from the Promotion.

43. The Promoter reserves the right to modify, cancel, terminate, or suspend the Promotion, wholly or in part, at its sole discretion, if the Promotion cannot be conducted as planned due to circumstances beyond its reasonable control, including but not limited to unauthorised human intervention, fraud, or technical failures.

44. The Promoter is not responsible for any losses, delays, or disruptions caused by events beyond its control, such as supplier defaults, natural disasters, or other unforeseen circumstances that may impact the Promotion or the delivery of prizes.

45. Any entrant who attempts to undermine the Promotion or engage in behaviour that is contrary to the spirit of the Promotion, such as tampering, hacking, or using unfair practices, will be disqualified at the Promoter’s sole discretion. If such actions significantly impair the Promotion, the Promoter reserves the right to take appropriate measures to ensure the fairness and integrity of the Promotion.

 

PERSONAL DATA

46. The Promoter takes the protection of your person data seriously. By entering in this promotional offer, you confirm that you have read the Privacy Policy available at www.actimel.co.uk/privacy-policy and agree to these Terms and Conditions of the promotional offer. Any personal data relating to participants will be used in accordance with current data protection legislation and will not be disclosed by the Promoter to a third party unless for the purpose of servicing / implementing the Promotion and prizes.  You can request access to your personal data, or have any inaccuracies rectified, by sending an email to Data subject rights request | Danone By participating in the promotion, you agree to the use of your personal data as described in these Terms and Conditions.

47. Personal data which is provided by entrants on entering the Promotion will be processed and stored in a joint database accessed by the Promoter and any third party appointed for the purpose of managing entries to the Promotion.  By providing personal information, entrants consent to the processing and storage of personal information by the Promoter for this purpose. 

48. By entering the Promotion, the winners agree to the processing of their personal data by any appointed third party for this purpose.  All data will be handled in accordance with any appointed third party’s privacy policy, to be shared with all prize winners.

 

GENERAL

49. There is no cash alternative to the prizes, and prizes are not transferable or exchangeable for other items or benefits. The Promoter reserves the right to substitute a prize of equal or greater value in the event of unforeseen circumstances.

50. If the fulfilment of the Promotion or any prize is delayed or affected due any resulting government restrictions, affected entrants will be notified and kept informed of any unavoidable changes to the Promotion or prizes.

51. Minecraft is used with permission from Microsoft. This promotion is not administered, sponsored, or endorsed by Microsoft or Mojang AB.

52. These terms and conditions are governed by the laws of England. Any disputes will be resolved exclusively in the courts of England.

*Actimel Core, Triple Action, Dairy Free & 00 range contain Vitamins D and B6 to help support the normal function of the immune system. Actimel kids contains vitamin D to support the normal function of the immune system in children. **Actimel 0% Fat 0% Added Sugars : No added sugars, contains naturally occurring sugars. ***Except for Actimel Kids range. ****Vitamin B6 contributes to normal energy-yielding metabolism. RI: Reference intake of an average adult (8400 KJ/2000 Kcal) (as per Food Information Regulations). Enjoy as part of a balanced diet and healthy lifestyle. △Actimel is the best selling immune support brand in the chilled yogurts and desserts immune support category in the UK, based on value and volume sales. Source: Circana All Outlets excl Discounters, Chilled Yogurts and Desserts Immune Support Segment, value and volume sales for 52 w/e 10 August 2024. 

x